Privacy Policy

This Privacy Policy explains how Vinay Singhal ("we", "us", "our"), which operates rakhii.com (the "Service"), collects, uses, and protects your information when you use our digital Raksha Bandhan gifting service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use rakhii.com, we may collect:

• Information you provide: your name (or nickname), the personal message you write for your sibling, and any photo you upload to include in your gift. In the future, we may also allow you to record and attach a short voice note.
• Payment information: payments are processed securely by our third-party payment provider, Razorpay. We do not store your full card details, UPI PIN, or banking credentials on our servers. Razorpay handles this information under its own privacy and security policies.
• Gift and transaction data: the items selected, the amount paid, and a unique gift link identifier, so we can deliver your gift to its recipient.
• Basic technical data: limited technical information (such as general device or browser type) that is standard for operating a website.

2. How We Use Your Information

We use the information we collect only to:

• Create and deliver your digital gift to the recipient you share the link with.
• Process your payment through Razorpay.
• Display your message, photo, and (in future) voice note to the recipient who opens the gift link.
• Operate, maintain, and improve the Service.

We do not sell your personal information to anyone. We do not use your photos, messages, or voice notes for advertising.

3. Photos, Messages, and Voice Notes

Any photo, message, or voice note you add is used solely to create and deliver your gift to the recipient. It is associated with your gift's unique link so that the recipient can view it.

You should only upload content that you own or have the right to share. Please do not upload content that is unlawful, harmful, or that infringes the rights of others.

4. How We Store and Protect Your Information

Your gift content is stored using our secure backend infrastructure so it can be delivered to the recipient. We take reasonable technical measures to protect it. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

We retain your gift content for as long as reasonably necessary to provide the Service. If you would like your data (including any uploaded photo, message, or voice note) deleted, please contact us at vinaysinghal896@gmail.com and we will act on your request within a reasonable time.

6. Sharing With Third Parties

We share information only where necessary to run the Service:

• Razorpay, to process payments.
• Our hosting and backend infrastructure providers, to operate the Service.

We do not otherwise share, rent, or sell your personal information.

7. Children's Privacy

The Service is intended for general audiences. We do not knowingly collect personal information from children in a manner that violates applicable law. If you believe a child has provided us with personal information, please contact us so we can address it.

8. Your Rights

You may contact us at vinaysinghal896@gmail.com to request access to, correction of, or deletion of your personal information, subject to applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Vinay Singhal
Email: vinaysinghal896@gmail.com

This document is provided as a general template and does not constitute legal advice. You should have it reviewed by a qualified legal professional to ensure it meets all applicable legal requirements for your business.